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How to Solve [pii_email_2031b8aa05a3e0b21ffd] Error Code

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pii_email_2031b8aa05a3e0b21ffd are the errors that occur while manipulating your email id. Today, we will introduce one of pii’s bugs: [[pii_email_2031b8aa05a3e0b21ffd] If you encounter the error code, check out this post for more details.


When you try to use the Microsoft Outlook application, you may encounter problems such as 0x80070021 errors, 0x800ccc0e errors, and 0x80042109 errors. Today, let’s look at the second error message: [pii_email_2031b8aa05a3e0b21ffd]

[pii_email_2031b8aa05a3e0b21ffd] What is the cause of the error? The following are few of the reasons for this problem.

  • The user logged in to multiple accounts without clearing the cache and cookies.
  • Microsoft Outlook is not installed correctly on the device.
  • The latest version of Outlook has not been downloaded.
  • Your PC and the version of the operating system you are using.
  • Below we will introduce how to get rid of pii_email_2031b8aa05a3e0b21ffd

How to fix [pii_email_2031b8aa05a3e0b21ffd]


Solution 1: Sign out of all accounts.

Since multiple Outlook accounts [pii_email_2031b8aa05a3e0b21ffd] can cause the issue, it is recommended to log out of all logged in accounts. Then you can check if the problem is fixed. If not, try below.

Solution 2: Clear cache and cookies.

Another way to fix the error code [pii_email_2031b8aa05a3e0b21ffd] is to clear all browser cache and history and delete stored cookies. Here, we take Google Chrome as an example.

  • Step 1: Open Google Chrome and check the Settings option.
  • Step 2: Go to the Privacy and Security unit and click on the Site Settings option.
  • and Step 3: Click on Cookies and site data and click on View all cookies and site data. After that, click on the Remove All option.

Then you can check if the [[pii_email_2031b8aa05a3e0b21ffd] error is fixed.

Solution 3 – Reinstall Outlook

You have another way to fix Outlook error [pii_email_2031b8aa05a3e0b21ffd] To fix this, you can choose to reinstall Outlook. Usually, reinstalling Outlook can help you resolve this Outlook error.

To reinstall Outlook, you can visit Microsoft official site and download it. When done, restart your computer and check if the error [pii_email_2031b8aa05a3e0b21ffd] is fixed.

Solution 4 – Change the version of Windows

If you are using Windows 11 or 10, please install Windows 7 or Windows 8 and downgrade to a newer version to fix the error code [pii_email_2031b8aa05a3e0b21ffd]. Changing the version of Windows can help you get rid of this error code.

Solution 5 – Update Outlook

If there is a new updated version of Outlook, you can try to update Outlook in this way to get rid of the [pii_email_2031b8aa05a3e0b21ffd] error. To update Outlook, you must:

  • Step 1: enter to the File tab in Outlook.
  • Step 2 – Select the Office Account option.
  • and Step 3: Click the Update Options button.
  • Step 4 – Select the Apply Update option.


[pii_email_2031b8aa05a3e0b21ffd] are frequent and may appear at any time due to changes. So, try to identify the root cause and apply the troubleshooting methods that we have discussed above. This will help you resolve the issue quickly and take action before time runs out.

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